A quality product is not made simply by inspection and selection. Quality Assurance starts with Raw Material sourcing, traceability through each stage of production via testing of Mechanical properties, UV stability, Outdoor exposure, wind resistance, shade factor, and any other parameter required by the customer. The company has an outdoor research field for testing parameters in the harshest of conditions ranging from 50 degrees Celsius heat and winds of 100 Km/hour.
The company believes that quality cannot be established simply by defining policies and procedures, it needs to be transitioned from the senior management all the way down to the floor workers. Proper training and strict discipline have allowed RAD Global to foster a culture of Total Quality Management in the company.
Equipped with quality checking machines and by collaboration with Quality control labs, we ensure that every product rolling out of our facility is quality tested so that we can stand behind its performance and provide a warranty certificate to our clients.
Service Pledge at RAD GLOBAL:
- We commit and deliver.
- We understand what we can deliver and do not over commit.
- We maintain clear & transparent communication with clients.
- We are fair and clear about business terms and policies.
- We listen to our clients and make sure they understand us as well.
- We understand our limitations and are honest about it.